By processing your payment and completing an order with us, you accept the following terms and conditions regarding the shipping and delivery of your order.

  
All orders are packed and shipped within 24 hours of placement, excluding weekends and public holidays. 
  
Orders placed after 10am AEST on Monday, Tuesday, Wednesday, Thursday and Friday will be shipped the following business day. 

Orders

We charge a flat rate cost of $9.95 for standard shipping on orders within Australia and offer FREE  shipping for orders over $70.00.

The estimated delivery time is 1-3 business days, dependent on post delivery schedule. In many cases, customers in metro areas will receive their package the day after it is shipped. Regional Areas can take up to 3 working days.

Please note our courier can only deliver to physical addresses, orders addressed to PO Boxes or parcel lockers will automatically be sent by Australia post. 

COVID-19

Due to COVID-19, Australia post delivery service will not require a signature and will only deliver with authority to leave. This means that Australia post will not require you to sign for your order. 

Your order will be left in a safe place so it is ready and waiting for you. 

Australia post will also take a photo of where it was left. 

If you do not want Australia post to leave your order in a safe place when you are not home to receive it, please ensure you provide clear instructions in the notes field when placing your order with Busy Bubz. 

Order Tracking

Once your order is packed and leaves our warehouse, you will receive an email with a tracking number so you can track the progress of your order. 

Additional Information 

Above delivery times can change depending on the time of the year, holiday periods, weekends and severe weather. Busy Bubz is not responsible for lost or stolen packages delayed in transit. 

All our prices are in Australian dollar (AUD) and DO NOT include local taxes and import/custom duties for international orders.

It is the customers responsibility to provide the correct shipping/delivery address for an order. 

If the wrong delivery address is provided, busy bubz cannot offer reimbursement for this package. 

For questions please email us at contactus@busybubz.com.au